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Citi Cards "didn't receive" any of my two payments
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Jun 4, 2008 Citi Cards complaint |
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My payment of $20.00 was due on June 5, 2008. On May 15, 2008, I mailed my first payment of $20.00 to City Cards. When I checked my records (phone) on May 31, 2008, the payment wasn't posted. On June 1, 2008, I mailed a second payment priority mail. When I checked my records (phone) on June 3, 2008 - the due date - none of the two payments was posted.
Afterwards, I talked to three customer representatives, and explained the situation. All three claimed that none of my payments was received and I would be charged a late fee. The last representative told me that if I weren't happy, I could cancel my account immediately.
Once I saw a Dateline show, in which a former credit card company associate told horror stories about payments being destroyed in order to charge customers late fees. If there were any doubts in my mind about these allegations back then, there aren't any now. There is no doubt in my mind that Citi Cards intentionally screwed me up in order to extract some money from me, as there is no doubt in my mind that there are many other victims of Citi Cards' unethical practices.
I suppose very few people realize that when one is treated unfairly, he or she finds a way to balance things, because there should be balance in the world, right? So, Citi Cards treated me unfairly today; tomorrow I will treat someone else unfairly, and then, in turn, he or she will do the same to another. And, who knows, one day the Citi Cards CEO's, or one of the many shareholders', mother or daughter may come to me for a radiation treatment. Believe me, you wouldn't want me to be pissed off, because it may cost you much more than you gained from charging me a late fee.
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1. Written by cr, on 17-08-2008 22:12
ok i work for citi and i can with out a doubt state that they have never and would never destroy payments just so they can charge you fees. this is literally the most rediculous and outlandish statment i have ever read. you litterally have no brain in your head to come up with these ludicrous alligations. what your saying ranks right up there with big foot and aluminum foil keeps the aliens from reading your thoughts. i pity the reps you talked to at citi and thank god i wasn't one of them i would have been required to be polite and cator to you and your lunatic notions. grow a brain lady!!!!
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2. Written by :cry, on 05-07-2008 21:48
you seriously sound like a freakin idiot. why would the biggest most respected financial institution wanna shred your payment. are you kidding me wake up n catch up lady 
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